terms of service

Effective Date: 10 June 2026

Please read these Terms of Service ("Terms") carefully before using www.originofhearts.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using the Website.

GENERAL PROVISIONS

Art. 1. (1) The Website is operated by PT. OOH Bali Productions, a company incorporated under the laws of Indonesia, with its registered address in Sanggingan, Ubud, Bali 80571, Indonesia ("the Company").

Contact Information:

Email: retail@originofhearts.com

(2) These Terms govern the relationship between PT. OOH Bali Productions and all users of the Website ("Users"), including:

• Browsing and using the Website;

• Purchasing products through the Website;

• Accessing information, services, and content made available by the Company.

Art. 2. Users accept these Terms by using the Website and, where applicable, by checking the box indicating acceptance of the Terms during account registration or checkout.

Art. 3. Users may use the Website only for lawful purposes and in accordance with these Terms. Commercial use of the Website is prohibited unless expressly authorized by the Company.

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RIGHT OF WITHDRAWAL AND RETURNS

Art. 16. (2) To exercise this right, the User must notify the Company by email at retail@originofhearts.com before the withdrawal period expires.

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DATA PROTECTION AND PRIVACY

Art. 25. Users may request access to, correction of, restriction of processing of, or deletion of their personal data by contacting retail@originofhearts.com.

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GOVERNING LAW

Art. 36. These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia, without prejudice to any mandatory consumer protection rights available under the laws of the User's country of residence.